Subscription terms
The terms for a Lynceus3D Pilot subscription and its free trial, in plain words. Effective November 11, 2026.
Who you are buying from
Lynceus Vision LLC, New Hampshire, USA. Contact: info@lynceus3d.com.
What you get
A subscription lets you use Lynceus3D Pilot, with every feature and unlimited processing, on the number of computers in your plan: two for Solo, five for Team. Lynceus3D Viewer is free. The software license shown when you install the software governs how the software may be used.
Free trial
The trial is free and needs no card. It runs 14 days on one computer from the day you activate it. Nothing is charged when it ends; the software stops until you subscribe.
Billing and renewal
You are charged when you subscribe and then at the start of each month or year, at the price you subscribed at, until you cancel. Payments are handled by Stripe. Prices are in US dollars. Subscriptions are available in the United States today.
Founding price
If you subscribe by December 31, 2026, your price stays the same for as long as your subscription continues without a break.
Canceling
You can cancel at any time on the manage your subscription page, or by writing to info@lynceus3d.com. Your subscription then runs to the end of the period you have paid for and does not renew.
Refunds
A yearly plan is refunded in full if you ask within 30 days of purchase. Monthly plans are not refunded. If something went wrong with a charge, write to us and we will put it right.
Your video and your information
Lynceus3D Pilot processes your video on your own computer. Your video is never uploaded to us. For a trial or a subscription, the Pilot checks its license with our license service over the internet once a day; it sends only its license number and a code that identifies the computer, never your video or your location. When you start a trial or subscribe we receive your name and email address and, from Stripe, what you bought. We use them to deliver your key, your receipts and news about Lynceus3D. We do not sell your information. You can ask us to stop the news emails or to delete your information at any time.
Changes
If these terms or a price change, we will post the change here and email subscribers at least 30 days before it applies to them. The founding price above is not affected.